FTC Enforcement Provisions Library

A searchable database of 2,709 provisions from 285 FTC consent orders (1997–2026), organized by statutory topic, practice area, and remedy type. Every provision includes verbatim order language with paragraph-level citations and links to source documents on FTC.gov.

285Enforcement Actions
2,709Provisions
36Remedy Patterns
13Behavioral Categories
30Years of Coverage

Statutory Topics

Recent Enforcement Actions

CompanyYearTopicsKey Takeaway
General Motors LLC, General Motors Holdings LLC, and OnStar, LLC 2026 Section 5 Only General Motors and OnStar collected detailed driving behavior data every three seconds and sold it to consumer reporting agencies without consumers' meaningful informed consent.
Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC 2025 COPPA Disney failed to accurately designate child-directed YouTube videos as 'Made for Kids,' allowing targeted advertising and personal data collection on content directed at children.
Illuminate Education, Inc. 2025 Section 5 Only Illuminate Education stored millions of students' personal data in plaintext with inadequate access controls, suffered a breach, and had made contractual security promises it did not keep.
Illusory Systems, Inc. 2025 Section 5 Only Nomad marketed its cryptocurrency bridge as 'security-first' while deploying inadequately tested code with no incident response plan, leading to the near-total loss of user assets.
Apitor Technology Co., Ltd. 2025 COPPA Apitor's robot toy app secretly collected precise geolocation data from child users via a third-party SDK without parental notice or consent.
AYLO GROUP LTD. 2025 Section 5 Only Pornhub's operator actively distributed child sexual abuse material and non-consensual content for years while falsely claiming to promptly review and remove flagged material.
Roca Labs, Inc. 2025 Section 5 Only Roca Labs falsely claimed its dietary supplement had a scientifically proven 90% weight-loss success rate and silenced unhappy customers with non-disparagement clauses.
GoDaddy Inc. 2025 Section 5 Only GoDaddy marketed itself as a secure hosting provider with award-winning security while failing to implement basic controls, resulting in multiple major data compromises.
Aqua Finance, Inc. 2025 FCRA Aqua Finance funded home water treatment financing arrangements whose terms were systematically misrepresented by dealers and structured deceptively as open-end credit in violation of federal lending law.
Avast Limited 2025 Section 5 Only Avast collected consumers' detailed browsing histories through its privacy-protection software and secretly sold that data to over 100 third parties without adequate disclosure or consent.
COGNOSPHERE, LLC 2025 COPPA HoYoverse collected children's personal data without parental consent and misled players about their true odds of winning loot box prizes, obscuring the actual cost of rare items.
IntelliVision Technologies Corp. 2025 Section 5 Only IntelliVision marketed its facial recognition software as free of racial and gender bias and highly accurate when it had no testing to support those claims.
Mobilewalla, Inc. 2025 Section 5 Only Mobilewalla collected and sold consumers' sensitive location data — including data revealing visits to medical facilities and places of worship — without meaningful consent and in violation of ad exchange terms.
Gravy Analytics, Inc. 2024 Section 5 Only Gravy Analytics collected and sold precise mobile location data revealing consumers' sensitive characteristics — including health decisions and religious practices — without verifying user consent.
Vivint Smart Home, Inc. 2024 FCRA Vivint's sales force fraudulently pulled third parties' credit reports without consent to qualify unqualified customers for financing, then passed those innocent parties' information to debt collectors.

All 285 Cases

CompanyDateTopicsTakeawayLink
General Motors LLC, General Motors Holdings LLC, and OnStar, LLC 2026-01-15 Section 5 Only General Motors and OnStar collected detailed driving behavior data every three seconds and sold it to consumer reporting agencies without consumers' meaningful informed consent. Order
Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC 2025-12-15 COPPA Disney failed to accurately designate child-directed YouTube videos as 'Made for Kids,' allowing targeted advertising and personal data collection on content directed at children. Order
Illuminate Education, Inc. 2025-12-15 Section 5 Only Illuminate Education stored millions of students' personal data in plaintext with inadequate access controls, suffered a breach, and had made contractual security promises it did not keep. Order
Illusory Systems, Inc. 2025-12-15 Section 5 Only Nomad marketed its cryptocurrency bridge as 'security-first' while deploying inadequately tested code with no incident response plan, leading to the near-total loss of user assets. Order
Apitor Technology Co., Ltd. 2025-10-15 COPPA Apitor's robot toy app secretly collected precise geolocation data from child users via a third-party SDK without parental notice or consent. Order
AYLO GROUP LTD. 2025-09-15 Section 5 Only Pornhub's operator actively distributed child sexual abuse material and non-consensual content for years while falsely claiming to promptly review and remove flagged material. Order
Roca Labs, Inc. 2025-07-15 Section 5 Only Roca Labs falsely claimed its dietary supplement had a scientifically proven 90% weight-loss success rate and silenced unhappy customers with non-disparagement clauses. Order
GoDaddy Inc. 2025-05-15 Section 5 Only GoDaddy marketed itself as a secure hosting provider with award-winning security while failing to implement basic controls, resulting in multiple major data compromises. Order
Aqua Finance, Inc. 2025-02-15 FCRA Aqua Finance funded home water treatment financing arrangements whose terms were systematically misrepresented by dealers and structured deceptively as open-end credit in violation of federal lending law. Order
Avast Limited 2025-02-15 Section 5 Only Avast collected consumers' detailed browsing histories through its privacy-protection software and secretly sold that data to over 100 third parties without adequate disclosure or consent. Order
COGNOSPHERE, LLC 2025-01-15 COPPA HoYoverse collected children's personal data without parental consent and misled players about their true odds of winning loot box prizes, obscuring the actual cost of rare items. Order
IntelliVision Technologies Corp. 2025-01-15 Section 5 Only IntelliVision marketed its facial recognition software as free of racial and gender bias and highly accurate when it had no testing to support those claims. Order
Mobilewalla, Inc. 2025-01-15 Section 5 Only Mobilewalla collected and sold consumers' sensitive location data — including data revealing visits to medical facilities and places of worship — without meaningful consent and in violation of ad exchange terms. Order
Gravy Analytics, Inc. 2024-12-15 Section 5 Only Gravy Analytics collected and sold precise mobile location data revealing consumers' sensitive characteristics — including health decisions and religious practices — without verifying user consent. Order
Vivint Smart Home, Inc. 2024-12-15 FCRA Vivint's sales force fraudulently pulled third parties' credit reports without consent to qualify unqualified customers for financing, then passed those innocent parties' information to debt collectors. Order
Marriott International, Inc. 2024-10-15 Section 5 Only Marriott and Starwood Hotels suffered three major data breaches affecting hundreds of millions of consumers due to persistently inadequate security practices. Order
1Health.io Inc. 2024-09-15 Health Breach Notification Vitagene falsely claimed industry-leading security for DNA health data while publicly exposing the genetic and health records of over 2,600 consumers through unsecured cloud storage. Order
Verkada Inc. 2024-08-15 CAN-SPAM Verkada made false security claims for its building surveillance cameras, failed to implement basic security practices, and violated CAN-SPAM requirements in its marketing emails. Order
Monument, Inc. 2024-06-15 Health Breach Notification Monument falsely claimed its alcohol addiction treatment platform was HIPAA compliant and 100% confidential while sharing users' sensitive health data with advertisers. Order
BetterHelp, Inc. 2024-05-15 Health Breach Notification BetterHelp secretly shared consumers' sensitive mental health information with Facebook, Snapchat, and other advertising platforms for targeted advertising despite repeatedly promising strict privacy. Order
Blackbaud, Inc. 2024-05-15 Section 5 Only Blackbaud's deficient security practices allowed a cyberattacker to remain undetected for months and exfiltrate millions of consumers' personal data, which the company then misrepresented in its breach notification. Order
Cerebral, Inc. 2024-05-15 Health Breach Notification Cerebral secretly shared millions of patients' sensitive mental health and personal data with over twenty advertising platforms while falsely promising confidential, secure care and making it difficult to cancel subscriptions. Order
InMarket Media, LLC 2024-05-15 Section 5 Only InMarket Media misled consumers about location data use in its apps and SDK, collecting precise location data for advertising profiling while telling consumers it was only for app functionality. Order
Ring LLC 2024-04-15 Section 5 Only Ring gave employees and contractors unrestricted access to all customers' private home camera footage and failed to protect accounts from credential-stuffing attacks. Order
X-Mode Social, Inc. 2024-04-15 Section 5 Only X-Mode Social collected precise consumer location data through hundreds of apps and sold it—including sensitive locations like medical facilities—to government contractors without adequate disclosure or consumer consent. Order
Rite Aid Corporation 2024-03-15 Section 5 Only Rite Aid deployed inaccurate facial recognition technology without adequate safeguards, causing wrongful surveillance of innocent consumers including disproportionate harms to minority shoppers. Order
Global Tel*Link Corporation 2024-02-15 Section 5 Only Global Tel*Link copied 649,500 incarcerated individuals' personal data to an unprotected test environment, exposed it to the internet for days, and then misled consumers and facilities about the breach. Order
Residual Pumpkin Entity, LLC 2024-01-15 Section 5 Only CafePress failed to secure consumer data against well-known attack vectors, suffered a massive breach, misled consumers about the breach's scope, and withheld shopkeeper commissions as retaliation. Order
Epic Games, Inc. 2024-01-15 Section 5 Only Epic Games used dark patterns to charge consumers — including children — for Fortnite purchases without informed consent, and denied account access to those who disputed charges. Order
TransUnion Rental Screening Solutions, Inc. 2023-10-15 FCRA TransUnion's rental screening subsidiary reported duplicated eviction entries, inaccurate case dispositions, mislabeled debt amounts, and sealed records in tenant background reports. Order
Instant Checkmate, LLC 2023-10-15 FCRA Instant Checkmate and TruthFinder falsely advertised report accuracy, implied searched individuals had criminal records when they often did not, and offered fake data correction tools. Order
Edmodo, LLC 2023-08-15 COPPA Edmodo collected personal information from hundreds of thousands of children without parental consent and attempted to shift its COPPA compliance obligations onto schools. Order
Amazon.com, Inc. 2023-07-15 COPPA Amazon retained children's Alexa voice recordings indefinitely and failed to honor user requests to delete voice and geolocation data despite explicit promises of full deletion control. Order
Easy Healthcare Corporation 2023-06-15 Health Breach Notification The Premom ovulation app secretly shared women's sensitive health and geolocation data with third parties for advertising despite explicit privacy promises. Order
Microsoft Corporation 2023-06-15 COPPA Microsoft collected personal information from children on Xbox Live before notifying parents or obtaining required parental consent, and retained incomplete-registration data for years. Order
Fashion Nova, LLC 2023-05-15 Section 5 Only Fashion Nova suppressed hundreds of thousands of negative customer reviews to create a falsely positive impression of its products. Order
Epic Games, Inc. 2023-02-15 COPPA Epic Games violated COPPA by collecting children's personal data in Fortnite without parental consent, and enabled on-by-default voice and text chat that exposed children to harmful contact. Order
GoodRx Holdings, Inc. 2023-02-01 Health Breach Notification GoodRx repeatedly promised never to share users' health information with advertisers, then secretly transmitted prescription drug names and health conditions to Facebook, Google, and Criteo for targeted advertising. Order
Chegg, Inc. 2023-01-15 Section 5 Only Chegg failed to implement basic data security controls for years, resulting in multiple breaches that exposed tens of millions of students' personal information. Order
DRIZLY, LLC 2023-01-15 Section 5 Only Drizly stored sensitive credentials insecurely in public GitHub repositories and failed to enforce basic account security, allowing a hacker to steal data on 2.5 million consumers. Order
Everalbum, Inc. 2022-05-15 Section 5 Only Everalbum enabled facial recognition by default without user consent and used consumers' photos to train commercial AI without adequately disclosing this or deleting data when accounts were deactivated. Order
Credit Bureau Center, LLC 2022-04-15 FCRA Credit Bureau Center used fake rental property ads to lure consumers into hidden paid credit monitoring subscriptions falsely advertised as free. Order
Kurbo, Inc. 2022-03-15 COPPA Kurbo by WW collected personal data from children under 13 without adequate parental notice or verifiable consent. Order
ITMEDIA SOLUTIONS LLC 2022-01-15 FCRA ITMedia collected consumers' sensitive loan application data under the pretext of connecting them to lenders, then sold it to marketers, debt negotiators, and unknown entities. Order
Ascension Data & Analytics, LLC 2021-12-15 GLBA Ascension Data & Analytics handed mortgage documents containing sensitive consumer data to a vendor without conducting any security vetting, resulting in a cloud storage misconfiguration that exposed the data. Order
MyLife.com, Inc. 2021-12-15 FCRA, TSR MyLife.com used deceptive teaser results suggesting searched individuals had criminal or sex offender records to sell subscriptions, and made cancellation deliberately difficult. Order
OpenX Technologies, Inc. 2021-12-15 COPPA OpenX collected precise location data via a backdoor method that bypassed users' location permission denials, and collected children's personal data from child-directed apps without parental consent. Order
Kuuhubb Inc. 2021-07-15 COPPA Kuuhubb's Recolor App marketed as an adult coloring book contained a child-directed section through which it collected children's personal data for behavioral advertising without parental consent. Order
Flo Health, Inc. 2021-06-15 Section 5 Only Flo Health promised not to share women's reproductive health data with third parties but secretly disclosed it to Facebook, Google, and others. Order
SkyMed International, Inc. 2021-02-15 Section 5 Only SkyMed displayed a self-created 'HIPAA Compliance' seal implying government verification of its practices, and misled consumers about what was exposed in a data security incident. Order
Zoom Video Communications, Inc. 2021-02-15 Section 5 Only Zoom falsely claimed to offer end-to-end encryption for meetings and secretly installed software on Mac computers that bypassed Apple's security controls. Order
AppFolio, Inc. 2020-12-15 FCRA AppFolio included obsolete records more than seven years old and inaccurate information from an unvetted vendor in tenant screening reports used to deny housing. Order
Midwest Recovery Systems, LLC 2020-11-15 FCRA Midwest Recovery Systems collected debts consumers did not owe and 'parked' over $98 million in unsubstantiated debts on credit reports without first notifying consumers. Order
Raging Wire Data Centers, Inc. 2020-10-15 Section 5 Only Raging Wire Data Centers misrepresented its participation in or compliance with a privacy framework, based on provision titles alone as no factual background was available. Order
EMP Media, Inc. 2020-09-15 Section 5 Only MyEx.com publicly posted intimate images and personal information of individuals without their consent and charged victims thousands of dollars to have the content removed. Order
Miniclip S.A. 2020-07-15 Section 5 Only Miniclip falsely claimed for years to be a certified participant in the CARU COPPA safe harbor program after its certified status was terminated. Order
Ortho-Clinical Diagnostics, Inc. 2020-07-15 Section 5 Only Ortho-Clinical Diagnostics kept claiming Privacy Shield compliance on its website after its certification lapsed and even after Commerce warned it to remove those claims. Order
HyperBeard, Inc. 2020-06-15 COPPA HyperBeard operated child-directed mobile apps that allowed advertising networks to collect children's personal data for behavioral advertising without parental consent. Order
Kohl's Department Stores, Inc. 2020-06-15 FCRA Kohl's denied identity theft victims access to transaction records about fraudulent purchases made in their names. Order
Alliance Security Inc. 2020-05-15 TSR, FCRA Alliance Security and its CEO made over two million illegal telemarketing calls including to Do Not Call registrants, impersonated ADT, and obtained consumer reports without permissible purpose. Order
Tapplock, Inc. 2020-05-15 Section 5 Only Tapplock marketed its Internet-connected padlocks as 'unbreakable' and secure while critical physical and electronic vulnerabilities made them trivially easy to compromise. Order
BoostMyScore LLC 2020-03-15 TSR BoostMyScore sold illegal credit piggybacking services and charged prohibited advance fees while falsely guaranteeing FICO score boosts. Order
RETINA-X STUDIOS, LLC 2020-03-15 COPPA Retina-X sold covert device monitoring apps enabling stalking while falsely claiming consumers' data was kept private and secure. Order
T&M Protection Resources, LLC 2020-03-15 Section 5 Only T&M Protection Resources falsely claimed active EU-U.S. Privacy Shield participation after its certification had lapsed. Order
Office Depot, Inc. 2020-02-15 Section 5 Only Office Depot used a fake diagnostic software tool that automatically reported false malware findings to sell unnecessary repair services to consumers. Order
Click Labs, Inc. 2020-01-15 Section 5 Only Click Labs falsely claimed Privacy Shield certification on its website after never completing the certification process. Order
DCR Workforce, Inc. 2020-01-15 Section 5 Only DCR Workforce continued claiming active Privacy Shield compliance on its website after its certification had lapsed. Order
Global Data Vault, LLC 2020-01-15 Section 5 Only Global Data Vault continued claiming active Privacy Shield participation after its certification expired and also failed to obtain required annual verification while certified. Order
Incentive Services, Inc. 2020-01-15 Section 5 Only Incentive Services claimed Privacy Shield compliance on its website despite never completing the certification process for either framework. Order
InfoTrax Systems, L.C. 2020-01-15 Section 5 Only InfoTrax Systems failed to implement basic data security measures for sensitive consumer financial information, allowing a hacker to access its servers seventeen times undetected over nearly two years. Order
LotaData, Inc. 2020-01-15 Section 5 Only LotaData falsely claimed Privacy Shield certification on its website despite never completing the required certification steps. Order
Medable, Inc. 2020-01-15 Section 5 Only Medable falsely claimed to be EU/US Privacy Shield certified on its website after never completing the certification process. Order
Mortgage Solutions FCS, Inc. 2020-01-15 FCRA, GLBA Mortgage Solutions FCS publicly posted customers' sensitive financial and health information — including credit scores and medical conditions — in Yelp responses to negative reviews. Order
TDARX, Inc. 2020-01-15 Section 5 Only TDARX continued claiming Privacy Shield participation on its website after certification lapsed and also failed to obtain required annual verification while certified. Order
Thru, Inc. 2020-01-15 Section 5 Only Thru displayed Privacy Shield compliance claims in its privacy policy after never completing the certification steps for either the EU-U.S. or Swiss-U.S. frameworks. Order
214 Technologies, Inc. 2020-01-15 Section 5 Only Trueface.ai falsely claimed it had self-certified to the EU-U.S. Privacy Shield framework when it had never completed the certification process. Order
Cambridge Analytica, LLC 2019-12-15 Section 5 Only Aleksandr Kogan and Alexander Nix built a Facebook app that falsely promised not to collect users' identifiable information while harvesting data from millions of users and their friends. Order
Cambridge Analytica, LLC 2019-12-15 Section 5 Only Cambridge Analytica misrepresented its data practices and privacy program participation in connection with harvesting personal data from millions of consumers. Order
Unrollme Inc. 2019-12-15 Section 5 Only Unrollme assured users it would never 'touch' their personal emails while secretly giving its parent company access to those inboxes to harvest and sell e-receipt data. Order
LifeLock, Inc. 2019-10-15 Section 5 Only LifeLock falsely marketed its identity theft protection service as comprehensive and complete when it actually covered only a narrow subset of identity theft scenarios. Order
Google LLC and YouTube, LLC 2019-09-15 COPPA Google and YouTube collected persistent identifiers from child viewers of child-directed YouTube channels to serve behavioral advertising without parental notice or consent. Order
LightYear Dealer Technologies, LLC 2019-09-15 GLBA DealerBuilt stored the personal information of over 14 million consumers and 39,000 employees in clear text without access controls or a written security program. Order
SecurTest, Inc. 2019-08-15 Section 5 Only SecurTest falsely claimed Privacy Shield certification on its website after failing to complete the required certification steps. Order
D-Link Systems, Inc. 2019-07-15 Section 5 Only D-Link marketed routers and IP cameras as secure while leaving them vulnerable to hard-coded credentials, command injection flaws, and backdoors. Order
Equifax Inc. 2019-07-15 GLBA Equifax's failure to patch a known security vulnerability for over four months led to a breach exposing the personal information of approximately 147 million consumers. Order
Facebook, Inc. 2019-07-15 Order
James V. Grago, Jr., individually and d/b/a ClixSense.com 2019-07-15 Section 5 Only ClixSense.com claimed to use encryption and the latest security techniques while storing 6.6 million users' data entirely in clear text with no encryption. Order
UNIXIZ, Inc. 2019-04-15 COPPA UNIXIZ collected personal information from over 245,000 children on its gaming site without verifiable parental consent and with grossly inadequate data security. Order
Musical.ly 2019-02-15 COPPA Musical.ly knowingly collected personal data from millions of children under 13 without parental notice or consent and failed to delete children's data when parents requested it. Order
mResource LLC 2018-11-15 Section 5 Only mResource continued claiming current Privacy Shield participation on its website after its certification expired without renewal. Order
ReadyTech Corporation 2018-11-15 Section 5 Only ReadyTech falsely claimed on its website to be actively certifying Privacy Shield compliance and committed to related dispute resolution, when it never completed certification. Order
SmartStart Employment Screening, Inc. 2018-11-15 Section 5 Only SmartStart claimed current Privacy Shield participation for nearly a year after its certification lapsed and never affirmed it would continue protecting EU personal data after withdrawal. Order
VenPath, Inc. 2018-11-15 Section 5 Only VenPath continued claiming active Privacy Shield participation after its certification expired and failed to affirm it would continue protecting EU consumer data. Order
IDmission LLC 2018-10-15 Section 5 Only IDmission publicly claimed Privacy Shield certification on its website despite never completing the required certification steps. Order
RealPage, Inc. 2018-10-15 FCRA RealPage used overly broad, inaccurate criminal record matching in tenant screening reports, causing wrong individuals' records to appear in consumer files. Order
Uber Technologies, Inc. 2018-10-15 Section 5 Only Uber falsely claimed to rigorously monitor employee access to rider and driver data and to use industry-standard security, when its actual practices fell far short. Order
Apartment Hunters, Inc. 2018-09-15 Section 5 Only Apartment Hunters charged fees for access to rental listings that were mostly inaccurate, unavailable, or identical to what was available for free online. Order
BLU PRODUCTS, INC. 2018-09-15 Section 5 Only BLU Products sold smartphones with preinstalled software that secretly transmitted users' text messages, location data, and contact lists to servers in China. Order
Integrated Flight Solutions LLC 2018-09-15 Section 5 Only NoveltyExcuses.com sold fake financial documents—including pay stubs and insurance cards—designed to look authentic enough to deceive lenders and landlords. Order
Innovative Paycheck Solutions 2018-09-15 Section 5 Only Innovative Paycheck Solutions sold fake pay stubs and bank statements marketed as authentic-looking documents for use in deceiving lenders and landlords. Order
PayPal, Inc. 2018-05-15 GLBA Venmo misled consumers about fund availability, privacy settings that did not work as described, and its bank-grade security claim while also violating Gramm-Leach-Bliley rules. Order
Prime Sites, Inc. 2018-02-15 COPPA Explore Talent collected personal information from over 100,000 children without parental consent and used false promises of casting opportunities to sell paid memberships. Order
Sears Holdings Management Corporation 2018-02-15 Section 5 Only Sears secretly installed software on consumers' computers that tracked nearly all internet activity — including financial and health data from secure sessions — while describing it as simple 'online browsing' research. Order
Jerk, LLC 2018-01-15 Section 5 Only Jerk.com misrepresented that profile content was created by users and that paid memberships would provide meaningful dispute rights. Order
Lenovo (United States) Inc. 2018-01-15 Section 5 Only Lenovo preinstalled man-in-the-middle adware on consumer laptops that intercepted encrypted web traffic and created serious security vulnerabilities without adequate disclosure. Order
VTech Electronics Limited and VTech Electronics North America, LLC 2018-01-15 COPPA VTech collected children's personal data through its online services without parental consent, maintained inadequate security, and falsely claimed personal information was encrypted during transmission. Order
Decusoft, LLC 2017-11-15 Section 5 Only Decusoft falsely claimed on its website to be certified under both the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks when it had never completed the certification process. Order
Md7, LLC 2017-11-15 Section 5 Only Md7 falsely claimed in its privacy policy to be certified under the EU-U.S. Privacy Shield Framework when it had only begun but never completed the application. Order
TaxSlayer, LLC 2017-11-15 GLBA TaxSlayer, a tax preparation service handling highly sensitive financial data, lacked a written security program, performed no risk assessments, and buried its privacy notice in a license agreement. Order
Tru Communication, Inc. 2017-11-15 Section 5 Only Tru Communication falsely claimed its website would remain compliant with the EU-U.S. Privacy Shield Framework when it had never completed the certification process. Order
Ruby Corp. 2017-09-15 Section 5 Only Ashley Madison used fake female profiles to lure users into paid memberships, falsely advertised a nonexistent security award, and charged for a deletion service that did not work. Order
Turn Inc. 2017-04-15 Section 5 Only Turn Inc. falsely told consumers that deleting cookies would stop its tracking, while secretly using unkillable Verizon tracking headers to continue surveillance. Order
Upromise, Inc. 2017-03-15 Section 5 Only Upromise violated a prior FTC order by burying required data collection disclosures in tiny gray text and obtaining sham compliance assessments that did not actually evaluate its RewardU toolbar. Order
VIZIO, Inc. 2017-02-15 Section 5 Only VIZIO covertly collected second-by-second television viewing data from millions of consumers by default and sold it to third parties while describing the feature only as providing 'program offers and suggestions.' Order
LabMD, Inc. 2016-09-15 Section 5 Only LabMD allegedly failed to implement reasonable data security practices, resulting in sensitive patient information becoming accessible on a public peer-to-peer file-sharing network. Order
Practice Fusion, Inc. 2016-08-15 Section 5 Only Practice Fusion sent patient satisfaction surveys implying responses would go privately to doctors, while actually posting them publicly on a physician rating website. Order
Very Incognito Technologies, Inc. 2016-08-15 Section 5 Only Vipvape falsely claimed in its privacy policy to participate in the APEC Cross-Border Privacy Rules system without ever obtaining the required certification. Order
ASUSTeK Computer, Inc. 2016-07-15 Section 5 Only ASUS marketed its routers as secure while leaving them vulnerable to authentication bypass attacks and exposing users' USB storage to public internet access by default. Order
InMobi Pte Ltd. 2016-06-15 COPPA InMobi secretly tracked users' locations without permission and collected personal data from children across thousands of apps without parental consent. Order
Credit Protection Association, LP 2016-05-15 FCRA Credit Protection Association furnished consumer data to credit bureaus without the required written accuracy and integrity policies, and failed to complete dispute investigations on time. Order
Henry Schein Practice Solutions, Inc. 2016-05-15 Section 5 Only Henry Schein falsely marketed its dental software as providing industry-standard encryption for patient data when it actually used a weaker, proprietary algorithm. Order
Oracle Corporation 2016-03-15 Section 5 Only Oracle told consumers that updating Java SE would give them 'the latest security improvements,' while the update process left older, vulnerable versions of Java installed on their computers. Order
Sitesearch Corporation 2016-03-15 Section 5 Only LeapLab collected consumers' sensitive payday loan applications and sold them to telemarketers and fraudulent merchants who used the data to make unauthorized bank account debits. Order
Craig Brittain 2016-01-15 Section 5 Only Craig Brittain operated a 'revenge porn' site, posting intimate photos of over 1,000 individuals without consent and running a sham removal service that charged victims to take down their own images. Order
LAI Systems, LLC 2015-12-15 COPPA LAI Systems allowed third-party ad networks to collect persistent identifiers from children through its kids' apps for targeted advertising without parental notice or consent. Order
Retro Dreamer 2015-12-15 COPPA Retro Dreamer knowingly allowed ad networks to collect children's personal data through its kids' apps for targeted advertising without parental consent, even after being put on notice. Order
Wyndham Worldwide Corporation 2015-12-15 Section 5 Only Wyndham Worldwide's inadequate network security led to three separate data breaches compromising over 619,000 payment card numbers across its hotel properties. Order
Contract Logix, LLC 2015-10-15 Section 5 Only Contract Logix continued displaying Safe Harbor participation claims on its website for nearly three years after its certification had lapsed. Order
Dale Jarrett Racing Adventure, Inc. 2015-10-15 Section 5 Only Dale Jarrett Racing Adventure falsely claimed Safe Harbor participation on its website when it was never a certified participant. Order
Forensics Consulting Solutions, LLC 2015-10-15 Section 5 Only Forensics Consulting Solutions continued claiming Safe Harbor compliance on its website for nearly three years after its certification lapsed. Order
Golf Connect, LLC 2015-10-15 Section 5 Only Golf Connect displayed inherited Safe Harbor participation claims on an acquired website after neither the predecessor nor the acquirer held a valid certification. Order
Inbox Group, LLC 2015-10-15 Section 5 Only Inbox Group falsely claimed on its website to be certified under the U.S.-EU Safe Harbor Framework when it had never participated. Order
IOActive, Inc. 2015-10-15 Section 5 Only IOActive displayed Safe Harbor participation claims on its website for approximately three years after its certification had lapsed. Order
Jhayrmaine Daniels, d/b/a California Skate-Line 2015-10-15 Section 5 Only California Skate-Line claimed to adhere to Safe Harbor Privacy Principles despite never having been a Safe Harbor participant. Order
Jubilant Clinsys, Inc. 2015-10-15 Section 5 Only Jubilant Clinsys continued claiming annual Safe Harbor self-certification and compliance on its website for over two years after its certification lapsed. Order
Just Bagels Manufacturing, Inc. 2015-10-15 Section 5 Only Just Bagels Manufacturing published Safe Harbor compliance claims on its website despite never having been a participant in either the U.S.-EU or U.S.-Swiss Safe Harbor Framework. Order
NAICS Association, LLC 2015-10-15 Section 5 Only NAICS Association continued claiming Safe Harbor compliance on its website for over a year after its certification expired. Order
One Industries Corp. 2015-10-15 Section 5 Only One Industries, a motocross gear seller, falsely claimed to adhere to Safe Harbor Privacy Principles when it had never self-certified or participated. Order
Pinger, Inc. 2015-10-15 Section 5 Only Pinger continued claiming certified compliance with U.S.-EU and U.S.-Swiss Safe Harbor Frameworks on its website after allowing its annual certification to lapse. Order
Sprint Corporation 2015-10-15 FCRA Sprint charged consumers higher fees based on their credit reports but failed to provide required risk-based pricing notices before they became contractually obligated. Order
SteriMed Medical Waste Solutions 2015-10-15 Section 5 Only SteriMed Medical Waste Solutions falsely claimed to be a registered Safe Harbor participant when it had never self-certified. Order
Nomi Technologies, Inc. 2015-09-15 Section 5 Only Nomi Technologies promised consumers opt-out rights at retail locations while never actually providing any in-store opt-out mechanism. Order
Tricolor Auto Acceptance, LLC 2015-09-15 FCRA Tricolor Auto Acceptance furnished credit information to reporting agencies without any written accuracy policies and failed to investigate consumer disputes it received directly. Order
American International Mailing, Inc. 2015-05-15 Section 5 Only American International Mailing continued claiming active EU-U.S. Safe Harbor participation for five years after its certification had lapsed. Order
TES Franchising, LLC 2015-05-15 Section 5 Only TES Franchising falsely claimed active participation in U.S.-EU and U.S.-Swiss Safe Harbor Frameworks and the TRUSTe Privacy Program when none of those certifications were current. Order
PaymentsMD, LLC 2015-02-15 Section 5 Only PaymentsMD secretly used consumers' registration for a free billing portal to collect comprehensive health information from pharmacies and health plans for a separate fee-based service. Order
Snapchat, Inc. 2014-12-15 Section 5 Only Snapchat falsely claimed messages disappeared permanently, that users received screenshot notifications, and that it did not collect location data, while also failing to secure user information. Order
TinyCo, Inc. 2014-09-15 COPPA TinyCo collected tens of thousands of email addresses from children through child-directed gaming apps without notifying parents or obtaining their consent. Order
Yelp Inc. 2014-09-15 COPPA Yelp's app registration feature accepted sign-ups from children under 13 for four years and collected their personal data without parental notice or consent. Order
Credit Karma, Inc. 2014-08-15 Section 5 Only Credit Karma's mobile app failed to validate SSL certificates, exposing users' Social Security numbers and credit data to interception on public Wi-Fi networks. Order
Fandango, LLC 2014-08-15 Section 5 Only Fandango's iOS app disabled SSL certificate validation for four years, exposing customers' credit card and login credentials to interception despite security promises. Order
GMR Transcription Services, Inc. 2014-08-15 Section 5 Only GMR Transcription falsely claimed HIPAA-compliant security while medical transcription files were stored in plain text on a publicly accessible FTP server. Order
American Apparel, Inc. 2014-06-15 Section 5 Only American Apparel falsely claimed active Safe Harbor certification for roughly six months after its certification had lapsed. Order
Apperian, Inc. 2014-06-15 Section 5 Only Apperian displayed the Safe Harbor certification mark and claimed compliance for over a year after its certification status had lapsed. Order
Atlanta Falcons Football Club, LLC 2014-06-15 Section 5 Only The Atlanta Falcons Football Club falsely claimed active Safe Harbor participation for nearly eight years after its certification had lapsed. Order
Baker Tilly Virchow Krause, LLP 2014-06-15 Section 5 Only Baker Tilly continued displaying the Safe Harbor certification mark and claiming certification for over two years after its certification had lapsed. Order
BitTorrent, Inc. 2014-06-15 Section 5 Only BitTorrent falsely claimed adherence to EU Safe Harbor principles for approximately five years after its certification had lapsed. Order
Charles River Laboratories International, Inc. 2014-06-15 Section 5 Only Charles River Laboratories claimed current Safe Harbor compliance for over two years after its certification had lapsed. Order
DataMotion, Inc. 2014-06-15 Section 5 Only DataMotion displayed the Safe Harbor certification mark and claimed active framework participation after its certification had lapsed. Order
DDC Laboratories, Inc. 2014-06-15 Section 5 Only DDC Laboratories, a DNA testing company, continued claiming Safe Harbor compliance for two years after its certification had lapsed. Order
Fantage.com, Inc. 2014-06-15 Section 5 Only Fantage.com falsely claimed active Safe Harbor participation for approximately 19 months after its certification had lapsed. Order
Level 3 Communications, LLC 2014-06-15 Section 5 Only Level 3 Communications falsely claimed active Safe Harbor certification for over a year after its certification lapsed. Order
PDB Sports, Ltd. 2014-06-15 Section 5 Only The Denver Broncos falsely claimed compliance with the EU Safe Harbor framework two years after its certification expired. Order
The Receivable Management Services Corporation 2014-06-15 Section 5 Only A debt collection agency displayed a lapsed Safe Harbor certification mark for nearly four years after its certification expired. Order
Reynolds Consumer Products Inc. 2014-06-15 Section 5 Only Reynolds Consumer Products continued claiming Safe Harbor compliance for years after its customer and HR data certifications both expired. Order
Tennessee Football, Inc. 2014-06-15 Section 5 Only Tennessee Titans ownership falsely claimed EU Safe Harbor compliance for more than four years after its certification expired. Order
GeneLink, Inc. 2014-05-15 Section 5 Only GeneLink and foruTM made unsubstantiated claims that their DNA-based supplements could treat diseases and mitigate genetic disadvantages, while failing to secure consumers' genetic data. Order
GeneLink, Inc. 2014-05-15 Section 5 Only GeneLink made false and unsubstantiated claims that its DNA-based supplements could treat diseases while failing to protect nearly 30,000 consumers' genetic and financial data. Order
Goldenshores Technologies, LLC 2014-04-15 Section 5 Only Goldenshores Technologies' Brightest Flashlight Free app secretly transmitted users' precise geolocation and device identifiers to advertising networks without adequate disclosure. Order
InfoTrack Information Services, Inc. 2014-04-15 FCRA InfoTrack provided inaccurate background check reports with unreliable sex offender data and failed to provide legally required FCRA notices. Order
Instant Checkmate, Inc. 2014-04-15 FCRA Instant Checkmate marketed background reports for employment screening purposes while failing to comply with any Fair Credit Reporting Act requirements. Order
Aaron's, Inc. 2014-03-15 Section 5 Only Aaron's provided its franchisees with spyware that secretly logged keystrokes, captured screenshots, and activated webcams on rented computers without consumers' knowledge or consent. Order
Accretive Health, Inc. 2014-02-15 Section 5 Only Accretive Health failed to implement reasonable data security measures to protect sensitive patient information, resulting in a laptop theft that exposed over 23,000 patients' data. Order
TRENDnet, Inc. 2014-02-15 Section 5 Only TRENDnet sold 'SecurView' cameras that transmitted login credentials in clear text and left live feeds of private areas exposed to hackers due to software security failures. Order
TeleCheck Services, Inc. 2014-01-15 FCRA TeleCheck failed to properly reinvestigate disputed consumer information and did not maintain reasonable accuracy procedures, while its affiliate TRS lacked required written data furnisher policies. Order
Time Warner Cable Inc. 2013-12-15 FCRA Time Warner Cable required consumers with weaker credit to pay deposits without providing the required risk-based pricing notices before they became contractually obligated. Order
Certegy Check Services, Inc. 2013-08-15 FCRA Certegy Check Services failed to maintain accurate consumer report information, required consumers to conduct their own reinvestigations, and lacked adequate dispute handling processes. Order
HTC America, Inc. 2013-07-15 Section 5 Only HTC introduced serious security vulnerabilities into millions of Android and Windows Mobile devices, exposing sensitive user data to third-party apps without permission. Order
CBR Systems, Inc. 2013-05-15 Section 5 Only CBR Systems falsely claimed to handle consumers' sensitive health and financial data securely while failing to implement basic data protection measures. Order
Filiquarian Publishing, LLC 2013-05-15 FCRA Filiquarian marketed mobile apps for employment background checks while operating as a consumer reporting agency without implementing any required FCRA procedures. Order
Aspen Way Enterprises, Inc. 2013-04-15 Section 5 Only Aspen Way Enterprises installed hidden monitoring software on rented computers to secretly capture consumers' sensitive personal information, including via webcam. Order
B. Stamper Enterprises, Inc. 2013-04-15 Section 5 Only B. Stamper Enterprises secretly monitored rented computer users via hidden software to capture passwords, medical records, and personal images. Order
C.A.L.M. Ventures, Inc. 2013-04-15 Section 5 Only C.A.L.M. Ventures used hidden monitoring software on rented computers to secretly spy on consumers in their homes, including activating webcams without consent. Order
DesignerWare, LLC 2013-04-15 Section 5 Only DesignerWare developed and licensed stalkerware that secretly activated webcams, logged keystrokes, and tracked consumers' locations on rented computers. Order
J.A.G. Rents, LLC 2013-04-15 Section 5 Only J.A.G. Rents secretly monitored rented computer users through hidden software, capturing sensitive personal information and tricking consumers with fake registration pop-ups. Order
Red Zone Investment Group, Inc. 2013-04-15 Section 5 Only Red Zone Investment Group installed covert monitoring software on rented computers to secretly surveil users and collect personal information without their knowledge. Order
Showplace, Inc. 2013-04-15 Section 5 Only Showplace secretly installed monitoring software on rented computers to capture consumers' webcam images, keystrokes, and personal data without their knowledge. Order
Watershed Development Corp. 2013-04-15 Section 5 Only Watershed Development secretly monitored rented computer users through hidden keylogging, screenshot, and webcam software without their knowledge or consent. Order
Epic Marketplace, Inc. 2013-03-15 Section 5 Only Epic Marketplace secretly exploited browser history to track consumers' visits to sensitive websites — including medical and financial pages — without disclosing this practice in its privacy policy. Order
Equifax Information Services LLC 2013-03-15 FCRA Equifax sold prescreened consumer credit lists to a company that resold them to third parties for general marketing, without maintaining adequate procedures to ensure permissible use. Order
Compete, Inc. 2013-02-15 Section 5 Only Compete collected consumers' sensitive financial and personal information through tracking software while falsely claiming it only anonymously collected browsing data. Order
Path, Inc. 2013-02-15 COPPA Path's mobile app silently collected users' entire phone contact lists without consent and knowingly gathered personal data from thousands of children without parental approval. Order
PLS Financial Services, Inc. 2012-11-15 FCRA, GLBA PLS Financial Services represented it maintained legally compliant security safeguards but discarded consumer documents containing sensitive personal information in unsecured dumpsters. Order
Artist Arena LLC 2012-10-15 COPPA Artist Arena collected personal data from over 101,000 children under 13 for celebrity fan clubs without proper parental notice or consent. Order
Direct Lending Source, Inc. 2012-10-15 FCRA Direct Lending Source purchased and resold prescreened consumer credit lists to entities running fraudulent loan modification schemes without verifying permissible use. Order
EPN, Inc., also d/b/a Checknet, Inc. 2012-10-15 Section 5 Only EPN, a debt collector, failed to implement reasonable data security, allowing a peer-to-peer app to expose sensitive consumer information on a public network. Order
Franklin's Budget Car Sales, Inc., also dba Franklin Toyota/Scion 2012-10-15 GLBA Franklin Toyota claimed to maintain legally compliant security safeguards while allowing a P2P app to expose nearly 95,000 customers' sensitive personal information. Order
MYSPACE LLC 2012-09-15 Section 5 Only Myspace transmitted users' personal identifiers to third-party advertisers without disclosure, enabling advertisers to link users' real identities to their browsing behavior. Order
HireRight Solutions, Inc. 2012-08-15 FCRA HireRight systematically failed to ensure accuracy of background screening reports, denied consumers access to their own files, and refused to properly reinvestigate disputes. Order
Spokeo, Inc. 2012-06-15 FCRA Spokeo marketed detailed consumer profiles for employment decisions while operating as an unregistered consumer reporting agency without any FCRA compliance procedures. Order
RockYou, Inc. 2012-03-15 COPPA RockYou failed to secure 32 million email addresses and passwords, and knowingly collected personal data from approximately 179,000 children without parental consent in violation of COPPA. Order
Asset Acceptance, LLC 2012-01-15 FCRA Asset Acceptance pursued consumers for debts without adequate verification, failed to disclose statute-of-limitations issues, and furnished inaccurate information to credit bureaus. Order
ScanScout, Inc. 2011-12-15 Section 5 Only ScanScout falsely told consumers they could opt out of tracking cookies by changing browser settings, when its Flash cookies were immune to browser-level controls. Order
Jones O. Godwin 2011-11-15 COPPA Skid-e-kids' operator claimed to collect parental email addresses and notify parents before activating children's accounts, but never actually did so. Order
Frostwire LLC 2011-10-15 Section 5 Only FrostWire's file-sharing apps deceived users about which files were being publicly shared on peer-to-peer networks. Order
Google Inc. 2011-10-15 Section 5 Only Google auto-enrolled Gmail users into its Buzz social network using their contacts, breaking promises that Gmail data would only be used for email. Order
W3 Innovations, LLC 2011-09-15 COPPA Broken Thumbs Apps collected over 30,000 email addresses from children through child-directed mobile apps without any privacy notice or parental consent. Order
ACRAnet, Inc. 2011-08-15 FCRA, GLBA ACRAnet, a credit reporting agency, failed to implement basic security safeguards for its clients, allowing hackers to access sensitive consumer credit reports through clients' unprotected networks. Order
Fajilan and Associates, Inc. 2011-08-15 FCRA, GLBA Statewide Credit Services sold sensitive credit reports to clients without verifying their security posture, enabling repeated hacker breaches of client networks. Order
SettlementOne Credit Corporation 2011-08-15 FCRA, GLBA SettlementOne Credit allowed client mortgage brokers without verified security to access sensitive consumer credit reports, enabling hackers to breach multiple client networks. Order
Balls of Kryptonite, LLC 2011-06-15 Section 5 Only Best Priced Brands deceived UK consumers by falsely presenting its U.S. businesses as UK-based retailers and misrepresenting prices, warranties, and consumer rights. Order
Ceridian Corporation 2011-06-15 Section 5 Only Ceridian falsely claimed its payroll processing service met high security standards while storing employee data in unencrypted clear text with no SQL injection defenses. Order
CHITIKA, INC. 2011-06-15 Section 5 Only Chitika told consumers that clicking its opt-out button stopped behavioral advertising tracking, but the opt-out cookie expired after only 10 days without any notice. Order
Lookout Services, Inc. 2011-06-15 Section 5 Only Lookout Services falsely claimed 24/7 network security monitoring for its I-9 compliance product while lacking basic security safeguards like strong passwords and URL authentication controls. Order
TELETRACK, INC. 2011-06-15 FCRA Teletrack sold consumer credit inquiry data to third-party marketers as mailing lists without a permissible purpose under the Fair Credit Reporting Act. Order
Playdom, Inc. 2011-05-15 COPPA Playdom allowed children under 13 immediate access to its online games and public profiles before obtaining any parental consent, violating COPPA. Order
Twitter, Inc. 2011-03-15 Section 5 Only Twitter falsely claimed to protect user information with robust security measures while allowing nearly all employees broad administrative access with easily-compromised credentials for years. Order
US Search, Inc. 2011-03-15 Section 5 Only US Search sold a paid 'PrivacyLock' service promising to remove consumers' personal information from its site, while leaving that data accessible through multiple types of searches. Order
EchoMetrix, Inc. 2010-11-15 Section 5 Only EchoMetrix sold parental monitoring software while secretly feeding children's online activity data to a third-party market research product sold to advertisers. Order
Rite Aid Corporation 2010-11-15 Section 5 Only Rite Aid publicly claimed to protect patient privacy but failed to implement adequate policies for secure disposal of sensitive health and personal information. Order
ChoicePoint Inc. 2010-09-15 FCRA ChoicePoint failed to verify the identities of prospective data subscribers, allowing fraudulent actors to access the personal information of approximately 163,000 consumers. Order
Dave & Buster's, Inc. 2010-06-15 Section 5 Only Dave & Buster's failed to implement basic network security measures, allowing an intruder to steal customers' payment card information from its restaurant networks. Order
Central Credit, LLC 2010-04-15 FCRA Central Credit, a consumer reporting agency, failed to provide legally required notices to furnishers, users, and consumers and lacked a compliant process for free annual file disclosures. Order
Direct Marketing Associates, Corp. 2010-03-15 FCRA Direct Marketing Associates mailed fake pre-approved auto financing solicitations using consumer credit data it obtained from credit bureaus under false pretenses. Order
ControlScan, Inc. 2010-02-15 Section 5 Only ControlScan sold privacy and security certification seals to websites while conducting little or no actual verification of those companies' data protection practices. Order
Collectify LLC 2010-01-15 Section 5 Only Collectify displayed Safe Harbor compliance claims on its website for nearly five years after its certification had lapsed. Order
ExpatEdge Partners, LLC 2010-01-15 Section 5 Only ExpatEdge continued claiming active Safe Harbor certification on its website years after its certification had lapsed. Order
Gregory Navone 2010-01-15 FCRA Gregory Navone falsely claimed his mortgage companies had robust data security, while personally storing consumers' sensitive financial documents without safeguards or proper disposal. Order
Onyx Graphics, Inc. 2010-01-15 Section 5 Only Onyx Graphics claimed to be 'Safe Harbor Certified' on its website after its certification had already lapsed. Order
Progressive Gaitways LLC 2010-01-15 Section 5 Only Progressive Gaitways falsely claimed Safe Harbor participation on two websites — one after its certification lapsed, and one that was never certified at all. Order
World Innovators, Inc. 2010-01-15 Section 5 Only World Innovators continued displaying Safe Harbor membership claims on its website for years after its certification expired. Order
Iconix Brand Group, Inc. 2009-10-15 COPPA Iconix collected personal data from roughly 1,000 children under 13 through fan and sweepstakes features without parental consent, violating COPPA and its own privacy policy. Order
Cash Today, Ltd. 2009-09-15 Section 5 Only Overseas payday lenders offered loans without required disclosures and then threatened consumers with arrest and prosecution to coerce repayment, even on potentially unenforceable loans. Order
Metropolitan Home Mortgage, Inc. 2009-08-15 FCRA Metropolitan Home Mortgage sent prescreened mortgage solicitations that lacked properly formatted opt-out notices as required by the FCRA and the Prescreen Rule. Order
Quality Terminal Services, LLC 2009-08-15 FCRA Quality Terminal Services denied jobs to applicants based on background check results without providing the legally required pre- and post-adverse action notices. Order
TALX Corporation 2009-07-15 FCRA TALX Corporation, a nationwide employment data reporting agency, failed for years to provide legally required notices to data furnishers and report users. Order
Accusearch, Inc. 2009-06-15 Section 5 Only Accusearch obtained consumers' confidential phone records by impersonating account holders and then sold those records to paying clients without consumers' knowledge. Order
CVS CAREMARK CORPORATION 2009-06-15 Section 5 Only CVS Caremark disposed of prescription bottles, pharmacy labels, and other documents containing consumers' personal and health information in unsecured public trash containers. Order
James B. Nutter & Company 2009-06-15 GLBA James B. Nutter & Company failed to implement basic information security safeguards and provided inaccurate privacy notices, resulting in its network being hijacked to send spam. Order
Genica Corporation 2009-03-15 Section 5 Only Genica Corporation falsely claimed to use state-of-the-art security for consumer data while actually storing credit card numbers and security codes in plain text, enabling SQL injection attacks. Order
Premier Capital Lending, Inc. 2008-12-15 GLBA Premier Capital Lending gave an unsecured third party login credentials to pull consumer credit reports and failed to monitor or audit use of that access. Order
EMC Mortgage Corporation 2008-09-15 FCRA EMC Mortgage made false representations to borrowers about loan balances and fees, charged unauthorized fees, and harassed borrowers in violation of multiple consumer protection laws. Order
Reed Elsevier Inc. and Seisint, Inc. 2008-08-15 Section 5 Only LexisNexis and Seisint failed to secure user credentials for their Accurint data products, allowing attackers to repeatedly access sensitive consumer records. Order
The TJX Companies, Inc. 2008-08-15 Section 5 Only TJX Companies stored customers' payment card data in clear text and used weak wireless security, enabling intruders to intercept vast amounts of sensitive information. Order
ACTION RESEARCH GROUP, INC. 2008-05-15 Section 5 Only Action Research Group impersonated account holders to fraudulently obtain confidential telephone records from carriers and sold them to third-party clients. Order
GOAL FINANCIAL, LLC 2008-04-15 GLBA Goal Financial failed to secure student loan applicants' sensitive data, allowing employees to steal thousands of consumer files for unauthorized use. Order
Life is good, Inc. 2008-04-15 Section 5 Only Life is Good falsely claimed to store customers' personal information securely while actually storing it in clear, unencrypted text. Order
Ingenix, Inc. 2008-02-15 FCRA Ingenix sold individual medical profiles — constituting consumer reports — to insurers without providing the legally required FCRA notice to those users. Order
Milliman, Inc. 2008-02-15 FCRA Milliman sold individual medical profiles to insurers for underwriting without providing the legally required FCRA notice to those insurer users. Order
American United 2007-12-15 FCRA, GLBA American United discarded consumer documents in an unsecured dumpster, failed to implement a written security program, and failed to provide customers with required privacy notices. Order
CEO GROUP, INC. 2007-12-15 Section 5 Only CEO Group sold confidential consumer telephone call records obtained through impersonation and false pretenses without account holders' knowledge or authorization. Order
Guidance Software, Inc. 2007-04-15 Section 5 Only Guidance Software falsely claimed strong data security while storing customer credit card data in clear text, enabling a hacker breach. Order
Consumerinfo.com, Inc. 2007-02-15 Section 5 Only Consumerinfo.com advertised 'free' credit reports but secretly enrolled consumers in a paid subscription service charged to the credit card they provided. Order
Information Search, Inc. 2007-02-15 GLBA Information Search, Inc. obtained consumers' confidential bank account data by impersonating customers to financial institution employees and then sold that information to clients. Order
Integrity Security & Investigation Services, Inc. 2006-10-15 Section 5 Only ISIS advertised and sold confidential consumer phone records and financial account information obtained by impersonating account holders without their authorization. Order
CardSystems Solutions, Inc. 2006-09-15 Section 5 Only CardSystems Solutions stored sensitive payment card data in a vulnerable format and failed to implement basic security, enabling a hacker to compromise millions of consumer records. Order
Xanga.com, Inc. 2006-09-15 COPPA Xanga knowingly allowed approximately 1.7 million children to create blogs and collected their personal data for targeted advertising without parental consent for five years. Order
Nations Title Agency, Inc. 2006-06-15 GLBA Nations Title Agency failed to implement basic security safeguards for consumers' mortgage-related financial data, enabling a hacker breach and violating privacy notice requirements. Order
DSW Inc. 2006-03-15 Section 5 Only DSW failed to implement reasonable security for sensitive payment card and bank account data it collected, leaving it vulnerable to a hacker who accessed information through multiple security gaps. Order
Superior Mortgage Corporation 2005-12-15 GLBA Superior Mortgage falsely claimed it encrypted consumer data submitted through its website using SSL while failing to implement required security under the GLB Safeguards Rule. Order
Sun Spectrum Communications Organization, Inc. 2005-10-15 TSR, GLBA Telemarketers falsely promised bad-credit consumers they were pre-approved for major credit cards, collected advance fees, and then never delivered the promised cards. Order
BJ's Wholesale Club, Inc. 2005-09-15 Section 5 Only BJ's Wholesale Club stored millions of payment card records in unencrypted form without proper access controls, enabling attackers to steal consumer financial data. Order
Nationwide Mortgage Group, Inc. 2005-04-15 GLBA Nationwide Mortgage Group failed to implement basic security safeguards for sensitive customer financial data and omitted required privacy notices. Order
Vision I Properties, LLC 2005-04-15 Section 5 Only CartManager International secretly collected consumer data through merchants' checkout pages and sold it to third-party marketers without disclosure. Order
PETCO ANIMAL SUPPLIES, INC. 2005-03-15 Section 5 Only PETCO falsely promised customers their credit card data was encrypted and completely secure, while actually storing it in unprotected clear text vulnerable to SQL injection attacks. Order
Assail, Inc. 2005-01-15 TSR, GLBA Assail ran a telemarketing scam that swapped promised credit cards for worthless stored-value cards while making unauthorized debits from consumers' bank accounts. Order
Sunbelt Lending Services, Inc. 2005-01-15 GLBA Sunbelt Lending failed to implement any meaningful security or privacy protections for customers' sensitive financial information, including Social Security numbers and credit histories. Order
Gateway Learning Corporation 2004-12-15 Section 5 Only Gateway Learning's 'Hooked on Phonics' business rented customers' personal information to third-party marketers in violation of its own promise never to share such data. Order
Bonzi Software, Inc. 2004-10-15 Section 5 Only Bonzi Software falsely claimed its InternetALERT security software would significantly protect computers from hackers when it could only monitor a limited number of ports. Order
MTS, Inc. 2004-06-15 Section 5 Only Tower Records exposed consumers' order and personal information online through a broken authentication flaw while falsely claiming its website was secure. Order
UMG Recordings, Inc. 2004-02-15 COPPA UMG Recordings collected extensive personal data from tens of thousands of children across its artist websites without adequate parental notice or verifiable parental consent. Order
30 Minute Mortgage Inc. 2003-12-15 GLBA 30 Minute Mortgage falsely advertised low fixed-rate mortgages that did not exist, misrepresented itself as a direct lender, and falsely claimed SSL encryption protected consumer data. Order
GUESS?, INC. 2003-08-15 Section 5 Only GUESS? claimed its website encrypted all personal information while in reality storing data in plain text, vulnerable to well-known SQL injection attacks. Order
Educational Research Center of America, Inc. 2003-05-15 Section 5 Only ERCA collected personal data from millions of students under the guise of college recruitment surveys but secretly sold it to commercial marketers. Order
Microsoft Corporation 2002-12-15 Section 5 Only Microsoft falsely claimed its Passport service used strong security measures and safe servers while failing to implement basic safeguards against unauthorized access. Order
Paula L. Garrett, d/b/a Discreet Data Systems 2002-03-15 GLBA Paula Garrett ran an information brokerage that used impersonation and false pretenses to trick bank employees into disclosing customers' confidential account information, then sold that data. Order
American Pop Corn Company 2002-02-15 COPPA American Pop Corn Company collected children's personal information through its Kids Club website without parental notice or consent, while falsely claiming it would notify parents. Order
Lisa Frank, Inc. 2001-10-15 COPPA Lisa Frank's children's website collected personal information from children without parental consent and falsely claimed in its privacy policy that parental permission would be required. Order
Bigmailbox.com, Inc. 2001-04-15 COPPA Bigmailbox.com collected children's personal information through kids' websites without parental notice or consent and then used it for marketing. Order
LookSmart Ltd. 2001-04-15 COPPA LookSmart collected and publicly posted personal information of children under 13 on its message board service without parental consent. Order
Monarch Services, Inc. 2001-04-15 COPPA Monarch Services collected personal information from children under 13 on its kids' website without parental notice or consent. Order
First American Real Estate Solutions, LLC 1999-08-15 FCRA First American CREDCO routinely refused to reinvestigate disputed errors in merged credit reports, redirecting consumers to source repositories instead. Order
Liberty Financial Companies, Inc. 1999-08-15 Section 5 Only Liberty Financial's children's website collected personal information under a false promise of anonymity and never delivered the promised newsletter or prize drawings. Order
ALDI INC. 1997-09-15 FCRA ALDI denied job applicants based on consumer reports without notifying them that such information factored into the adverse employment decision. Order
Bruno's Inc. 1997-08-15 FCRA Bruno's Inc. denied job applicants based on consumer reports without notifying them that such information contributed to the adverse employment decision. Order

Remedy Patterns (36)

Behavioral Categories (13)

Data Access

All data is available as structured JSON: